1. What is the status of product certification certificates, what are the states of certificates, and what are the meanings of each state?
       2. How to query the certificate status information of product certification certificate?
       3. What issues should the holder of product certification certificate continue to pay attention to after certification?
       4. What are the circumstances in which product certification certificates are suspended, revoked or cancelled?
       5. What is the workflow for CQC to suspend, revoke and cancel product certificates?
       6. What are the contents of the suspension/revocation/cancellation notice?
       7. Can the product certificate be suspended, revoked or cancelled and then be discharged, sold, imported or covered by the certificate in other business activities?
       8. What is the validity of the revoked or cancelled certificate and whether it can be restored or re-acquired?
9. How to determine the suspension period of product certification and whether annuity should be paid during the suspension period?
       10. When can the product certificate be suspended to apply for restoration?
       11. I have objections to the processing of product certification certificates. What should I do?
       12. Download the relevant files

       1. What is the status of product certification certificates, what are the states of certificates, and what are the meanings of each state? & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp;
       The status of product certification certificate, which is commonly referred to as "certificate validity". The status of product certificate is generally divided into five categories: valid (normal), suspended, revoked, cancelled and certificate expired. The following five states are explained in detail:

       The "valid" status indicates that the product, service and management system can continuously meet the certification requirements, and the certificate can continue to be maintained.
       The "suspension" status indicates that the certification authority found that the certification client (or certificate holder) could not meet the certification requirements continuously during the process of tracking and investigating its certified products, or that the certification client (or certificate holder) enterprise or product itself needed to suspend the certificate, and the certification client (or certificate holder) took the initiative to the certification authority. If an application for suspension is filed, the certification authority will make a decision to suspend its certification according to its specific circumstances. After the suspension period expires, the certificate status may be restored or revoked. After the applicant submits the application for restoration, the certification authority decides whether it can restore the validity of the certificate according to the specific circumstances.
       The "revocation" status indicates that the certification authority has found that the certification client (or certificate holder) can not meet the certification requirements continuously in the course of tracking and investigating its certified products, and then the certification authority will make a decision to revoke its certification according to its specific situation. The "revocation" status indicates that the certificate is invalid and that the original certificate cannot be restored for any reason.
       The "cancellation" status indicates that the product certification certificate has cancelled the product certification certificate. The product certification certificate is cancelled according to the regulations or the application of the certification trustee (or certificate holder). The "cancellation" status indicates that the product certificate is invalid and cannot be restored for any reason.
       "Certificate expiration" status indicates that the product certification certificate has exceeded the validity period of the certificate, which is an invalid certificate.
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nbsp        2. How to query the certificate status information of product certification certificate? & nbsp; & nbsp; & nbsp; & nbsp; & nbsp;

       1. Website query:
       Enter "Certificate Number" in "Certificate Query" to understand the current status of product certificate.
       3. What issues should the holder of product certification certificate continue to pay attention to after certification? & nbsp; & nbsp;

       1. Pay close attention to the information of standard change frequently, understand the specific time requirement of change and whether it is necessary to make a difference experiment and other specific issues:
       If the certification client (certificate holder) fails to perform the required change procedure within the prescribed time limit, or the product fails to meet the requirements of the change, the certificate will be suspended by the certification authority in accordance with the applicable certification basis or the implementation rules of the certification. Therefore, the certification client (certificate holder) should always follow up the standard information on the basis of certification of certified products, which can be understood in the following three ways:
       (1) Once the certification basis or implementation rules for certification products are changed or changed, CQC will publish "Standard Change Announcement Information" in the notice bulletin section of the website at the first time to announce the specific issues such as the process of change/change, the requirement of time limit for change/change and the supplement of differential experiments. Therefore, please ask the certification client (certificate holder) to pay attention to CQ frequently. This kind of announcement information on C website can keep abreast of the latest requirements of standard change/change in time and avoid delays in submitting application for change.
       (2) Authentication trustees (certificate holders) can purchase the latest version of the standards, inquire about the latest standards on relevant websites, publish information and other channels for understanding.
       (3) Certification trustees (certificate holders) with inconvenient information exchange may entrust certification consulting agencies to assist them in tracking the information of certification standard change/change. At the same time, relevant engineers of certification agencies will remind certification trustees (certificate holders) to pay attention to the information related to standard change/change by telephone contact according to specific circumstances.
       2. When the relevant information of the enterprise changes, apply for change or file with the certification authority in time:
       The certificate will be suspended by the certification authority if the certification client (or certificate holder) fails to apply to the certification authority for change approval or filing because the information of the certificate has changed or there is evidence that the organizational structure and quality assurance system of the production plant have changed significantly.
       Therefore, it is suggested that once the information of product certification certificate (such as the name or address of the applicant/producer/manufacturer, the type or specification of the certified product, etc.) has changed or there is evidence that the organizational structure and quality assurance system of the manufacturer have changed significantly, the certification trustee (certificate holder) must contact the certification authority at the first time and, depending on the specific situation, go to the certification authority. The certification authority applies for approval or filing of change.
       3. Attention should be paid to checking and reminding the authorized certification consulting agency to check and collect the "cancellation, suspension (resumption) and revocation notice of product certification certificate" mailed by "registered letter" in accordance with "applicant's address" ("registered letter") after five working days of cancellation, suspension (resumption) and revocation of product certification certificate (standard replacement) Send it out.
       The "Registered Letter" envelope will be marked with the words "Invoice/Notice". The name of the addressee of the "Registered Letter" will be filled in according to the name of the contact left by the applicant at the time of application, and the words "Received by the person in charge of the company" will be added to the column of the addressee, taking into account the possible transfer of the position of the contact. As the content of the letter is the original of the notification, the certification client (or the holder of the certification) should keep it properly after checking it. If the contact who receives the letter is no longer responsible for the certification work, please make sure that the letter is forwarded to the person in charge of the enterprise or the certification work.
       4. What are the circumstances in which product certification certificates are suspended, revoked or cancelled? & nbsp;
       1. In the following cases, CQC will "suspend" the certificate of product certification
.        (1) The certification trustee (or certificate holder)/relevant parties (including producers, sellers, importers and factories, the same below) violate national laws and regulations, national or provincial supervision and spot checks to prove that the products are substandard, but there is no need to revoke the certificate immediately;
       (2) If the certification basis or the implementation rules of certification apply to the certified products are changed or changed, the certification client fails to perform the change procedure within the prescribed time limit, or the products fail to meet the change requirements;
       (3) The results of supervision and inspection prove that the certification client (or certificate holder) has violated the regulations promulgated by the state or CQC related certification implementation rules (including unqualified product sampling inspection, unqualified factory supervision and inspection, problems in product consistency, etc.) or the relevant requirements of certification bodies, but the certification requirements can be met through rectification;
       (4) If the certification trustee (or certificate holder)/relevant party fails to use the certification certificate and certification marks as required, the investigation shall be conducted according to the circumstances;
       (5) Authentication trustees (or certificate holders)/interested parties shall not accept or fail to accept supervision, inspection or sampling inspection without prior notice from relevant state departments or certification bodies within the prescribed time limit without justified reasons;
       (6) If the certification client (or certificate holder)/relevant party fails to cooperate with the relevant state departments or certification bodies to take samples for testing in the market or in the sales place in accordance with the national promulgated or CQC-related Certification Implementation rules;
       (7) Information of certification certificate (such as name or address of applicant/producer/manufacturer, type or specification of certified products, etc.) has changed or there is evidence that the organizational structure and quality assurance system of the manufacturer have changed significantly, and the certification client (or certificate holder) has not applied to the certification authority for approval or filing of change;
(8) Due to seasonality of production, according to For reasons such as order production, the certification trustee (or certificate holder) applies for suspension of certification certificate;
(9) other situations where certification certificate should be suspended;
2. In the following circumstances, CQC will "revoke" the certificate of product certification
(1) At the expiration of the suspension period of certification certificate, the certification trustee (or certificate holder) does not propose the resumption of certification certificate.
which is still unqualified after applying for, failing to take corrective measures or rectifying        (2) Changes in key components, specifications and models of certified products, as well as in design, structure, process and production enterprises of important materials/raw materials related to safety or electromagnetic compatibility of the whole machine, lead to serious potential safety hazards in products
.        (3) The results of follow-up inspection by certification bodies show that there are serious defects in the quality assurance capability of factories
.        (4) The certification client (or certificate holder) provides false samples and the certified products do not conform to the type test samples
.        (5) Certification trustee (or certificate holder)/relevant party violates national laws and regulations, national or provincial supervision and spot check results prove that there are serious defects in products, unqualified product safety testing items or serious problems in consistency;
       (6) quality and safety accidents caused by defects in certified products;
       (7) refusing to accept supervision inspection or supervised sampling inspection after the certificate of certification has been suspended due to the suspension of clauses (5) and (6) in the first point, or failing to cooperate with sampling inspection in markets or sales places;
       (8) If the certification client (or certificate holder) or the relevant party fails to use the certification certificate or certification mark as required, the certification certificate or certification mark shall be leased, lent or transferred, if the circumstances are serious;
       (9) Falsification, obtaining certificates by deception, bribery or other improper means, or other serious violations that directly affect the validity of certification results;
       (10) other situations in which certification certificates should be revoked (e.g. violation of special requirements in the implementation rules of certification)
       3. In the following cases, CQC will cancel the certificate of product certification
.        (1) When the validity period of the certificate expires, the certification client has not applied for an extension of the use of
       (2) The certification trustee (or certificate holder)/manufacturer ceases to produce the certified products due to bankruptcy, bankruptcy, dissolution and adjustment of production structure. The certification trustee voluntarily abandons
to maintain the certification certificate.        (3) The certified product type has been listed in the catalogue of products explicitly eliminated or banned by the State
.        (4) the
of the certification client (or certificate holder) who applies for cancellation        (5) Other situations where certification certificates should be cancelled
       4. Treatment of specific cases
       (1) For an ODM manufacturer, when the certification certificate is suspended, cancelled or revoked because one of the original certified products or ODM certified products is not qualified for product testing, the CQC shall adopt the same treatment for the original certified product certificate and the ODM certified product certificate.
       (2) The CQC shall arrange and deal with the certification certificates of certification trustees (certificate holders)/interested parties as they violate the laws and regulations of the State, do not accept or cooperate with the supervision of the relevant departments of the State and some special circumstances.
       (3) For suspended certificates, if there are other conditions for suspending certificates within the deadline for suspension of certificates, the CQC departments concerned who find problems will propose additional suspension clauses and shorten the suspension period accordingly.
       5. What is the workflow of CQC's suspension, revocation and cancellation of product certificates & nbsp; & nbsp; & nbsp;

       Any kind of suspension, revocation and cancellation of product certification certificate by CQC is a process from accepting, putting forward processing suggestions to evaluating and finally making processing decisions. It takes a certain time to complete. The processing of product certification certificate by CQC can be accomplished roughly through the following workflow:
       Proposals or applications for suspension, revocation or cancellation:
       Suggestions for suspension, revocation, cancellation or application subject include CQC and certification trustee (certificate holder), among which the proposal for revocation of certificate can only be made by CQC, as follows:
       (1) Through supervision and inspection, CQC finds problems and puts forward suggestions to deal with them: the results of supervision and inspection (including routine supervision and inspection, supervision and inspection without prior notice or supervision and sampling inspection, etc.) prove that the certification client (or certificate holder) violates the provisions of the national or CQC-related Certification Implementation Rules (including unqualified product sampling inspection, unqualified factory supervision and inspection, etc.). If there are problems in product consistency, incorrect use of certificate marks, etc.) or relevant requirements of certification authority, certificate suspension or revocation will be usually made after confirmation by certification authority evaluator;
       (2) When problems are found in the results of routine law enforcement and routine/unconventional spot checks supervised by relevant state departments, national or provincial levels, the CQC shall make suggestions on how to deal with them: if the problems of certified products, services and management systems are proved in the results of routine or unconventional spot checks supervised by relevant state departments, national or Provincial levels, the CQC will collect such information on its own initiative, according to the country. According to the information results of home spot check / provincial spot check, CQC first proposes to suspend / cancel the relevant certification certificate, and then investigate the problems; for local (below provincial) spot check information, CQC first adopts written investigation or on-site investigation (such as special supervision and inspection, advanced flight inspection (focusing on the situation of unqualified products in spot check)). Find out the actual situation, according to the actual investigation, confirm the certificates that need to be processed and make suggestions. At the same time, the certification client (or certificate holder) should report the results of inspection/spot check to the certification authority actively after being informed of the problems, and cooperate actively to correct or rectify them.
       (3) When other certificates are suspended, revoked or cancelled by the certification authority after being certified, or when the application or complaint causes the need to deal with the certificates, CQC may directly put forward suggestions for suspension, revocation or cancellation of the relevant certificates after relevant investigations.
       (4) Certification trustees (certificate holders) may also apply directly to CQC for suspension or cancellation of certification certificates according to their actual conditions, and mail them to the CQC sub-centers or relevant departments under the factory, and the CQC sub-centers or relevant departments shall accept the applications directly after receiving them. However, for enterprises that fail to pass spot checks, they are not allowed to apply for cancellation certificates until they are qualified through rectification.
       2. Material audit and suggestions for handling
       CQC receives the material submitted by the proposer and verifies that the material meets the requirements. After reviewing by the evaluator, CQC puts forward its disposal suggestion.
       3. Preliminary, Re-evaluation and Final Treatment Opinions
       The CQC departments concerned shall make a preliminary and re-evaluation of the materials received in accordance with the relevant requirements after receiving the relevant information for handling the opinions. To deal with doubtful opinions, a processing group will be set up to analyze the different opinions and give the final treatment opinions
       4. Approval, issuance of notifications and issuance of information
       The final processing opinions are approved by the leadership of CQC Center and the certification decision is made.
       On the day of approval of final processing opinions, CQC will send the certification certificate processing information to the certification client (certificate holder) or the relevant personnel entrusted by the certification client (certificate holder) through the product certification online bidding system. The Customer Service Center of CQC Integrated Business Department prints "Notice of Suspension of Certificate of Certification", "Notice of Restoration of Certificate of Certification", "Notice of Revocation of Certificate of Certification", "Notice of Revocation of Certificate of Certification", "Notice of Revocation of Certificate of Certification", "Notice of Revocation of Certificate of Certification". It also sends the certification trustee The holder of the certificate has been informed of the record of the information. Certificate suspension/revocation/cancellation information is published on the central website. The information will be reported to CNCA Information Center.
       In their daily work, certification bodies should strengthen information communication and cooperation with local certification supervision departments and law enforcement (inspection) departments, collect timely illegal information from supervision and law enforcement departments, special supervision and spot checks at all levels, relevant parties'complaints, media exposure and other market or industry supervision departments. For products involving compulsory certification, certification bodies should assist in investigating illegal activities and make corresponding investigations. Provisions for the relevant certificates to be suspended, revoked and other follow-up measures.
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nbsp        6. What are the contents of the suspension/revocation/cancellation notice? & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp;
       The notice of suspension/revocation/cancellation generally contains the following contents: the reasons for suspension/revocation/cancellation, the number of suspension/revocation/cancellation certificate, the suspension period, the department accepting the application for restoration or change, and the effective date of suspension/revocation/cancellation notice.
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nbsp        7. Can the product certificate be suspended, revoked or cancelled and then be discharged, sold, imported or covered by the certificate in other business activities? & nbsp; & nbsp;

       1. For suspended product certificates, the period of suspension of certificates shall be deemed invalid. During the period of suspension, products covered by the certificates shall not be discharged from the factory or imported. The certification client (or holder) shall suspend the use of certification certificates and certification marks, inform all relevant existing and potential purchasers of the status of certification, and suspend publicity or declare the certification information of the products involved in this notification. If necessary, please recall the shipped products.
       2. For revoked product certificates, products covered by certificates shall not be discharged, sold, imported or used in other business activities from the date of revocation of certificates. The certification client (or holder) shall stop using the certification certificate and certification marks, and stop publicizing or declaring the certification information of the products involved in this notice. & nbsp; & nbsp; & nbsp;
       3. For products whose certificates have been cancelled or expired, products covered by certificates of export or import shall not continue to be exported or imported from the date of cancellation or expiration of certificates. Products covered by certificates of export or import may continue to be sold or used in other business activities. The certification client (or holder) shall stop using the certification certificate and certification marks, stop publicizing or declaring the certification information of the products involved in this notice.
       4. After the product certification certificate is revoked or cancelled, the certification trustee (certificate holder) shall return the original certificate to the product certification customer service center of CQC Integrated Business Department. The longest storage period is 3 years, and the certificate will be destroyed after the expiration of the certificate.
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nbsp        8. What is the validity of the revoked or cancelled certificate and whether it can be restored or re-acquired?

       1. After the revocation of the certificate of product certification, it can not be restored for any reason. After rectification, the holder can apply to CQC for certification again in 6 months (and within 6 months, no certification authority will accept the Certification Commission of the product). For the products whose compulsory product certification has been revoked, the corresponding product type test report and factory inspection report are no longer valid. When accepting the certification application for holding product type test report and factory inspection report, CQC will strictly examine and confirm whether the product which has applied for certification has been revoked.
       2. After the certificate of product certification has been cancelled, it can not be restored for any reason. The certification client (certificate holder) may apply to the certification authority for re-certification. The type test report and factory inspection report of the product corresponding to the cancelled certificate are no longer valid.
       If the certificate is suspended due to quality problems (such as failure of factory inspection, unqualified sampling inspection, unqualified national and local sampling, etc.), the holder of the certificate will not be accepted to apply for cancellation of the corresponding certificate or all or part of the model specifications after the suspension of the certificate.

       9. How to determine the suspension period of product certification? Does it need to pay annuity during the suspension period? & nbsp; & nbsp; & nbsp; & nbsp; & nbsp; & nbsp;

       1. The suspension time limit shall be determined:
        (1) If the certification certificate is suspended by the certification trustee (certificate holder) for acceptable reasons such as seasonal production and production on order, the suspension time of the certification certificate shall be 12 months, and the application shall be submitted at least one month before the supervision and inspection; if the certificate is suspended due to the failure to pay the relevant fees, the application of the certificate shall be due to the application of the certification certificate. If the name or address of the person/producer/manufacturer is changed and the reason for the factory relocation is suspended, the suspension period of the certificate shall be 12 months.
       (2) For products subject to compulsory certification, the period of suspension of certification certificates for other reasons shall be three months, except in the case of point 1.        
       (3) For CQC voluntary certification products, the certificate suspension period is 12 months.
       (4) The suspension time shall be counted from the date on which the certification authority issues the suspension notice.
       2. During the suspension of the certification certificate, the certification client (certificate holder) must pay an annuity.
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nbsp        10. When can the product certificate be suspended to apply for restoration? & nbsp; & nbsp; & nbsp; & nbsp; & nbsp;
       The certification client (certificate holder) must fill in the application form for resumption of CQC product certification certificate (download the application form for resumption of CQC certification certificate) and submit the application for resumption within the suspension period of certification certificate (see the notice of suspension of certification certificate for details). Failure to apply for restoration within the suspension period shall be regarded as voluntary abandonment of the application for restoration by the certification trustee (certificate holder), and the corresponding certificate shall be revoked.        In view of this, the certification trustee (certificate holder) should take active measures to eliminate the reasons for suspension after obtaining the information of suspension of certificate. At the same time, in order to gain more time, it is suggested that the certification trustee (certificate holder) can apply to CQC for restoration as soon as possible.